Return and Refund Policy


Last updated: 1 July 2015.

Thanks for shopping at If you are not entirely satisfied with your purchase, we're here to help.



We all know that packages can be damaged in shipment, so we happy to offer you a Return and Refund.
All returns must be pre-approved by our managers before you ship any item back to us.
Cars245 Team will gladly authorize your return request if you contact us within 14 calendar days from the date you received package. Sorry, but we won't authorize your return request in case if you contact us in more than 14 days of item receipt.
To be eligible for a return, your Item must be returned in new unused condition and contain all original materials (if included). Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.



Once we receive your item, we will inspect it and notify you that we have received your returned item. All returned items will be tested before refunds are given. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.



You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable, unless the item is defective.
Returns should be packed in outer shipping carton to avoid defacing the original box/packing of the product.
Items returned in damaged condition will not be accepted.


Contact Us

If you have any questions on how to return your item to us, contact us.